You can return any product you order from Skadala.com within 14 days without giving any reason or penalty. The returned product must not have been used beyond testing, must not have been worn outside, even briefly, and must not be in a condition that would prevent resale by washing and/or be damaged.

To return a product, you can let us know which product you would like to return by sending an email to info@skadala.com.

After informing Skadala, you can return the product(s) you wish to return to the address below, along with the invoice and the completed return form on the back of the invoice.

Return Address: Cumhuriyet Mahallesi, Sadık Şendil Sokak no:38/4 ŞİŞLİ/İSTANBUL

Product return conditions will be as follows:

All our products will be delivered in their original packaging. Worldwide delivery takes up to seven business days. We welcome returns of new, unused items within 14 days of the order being delivered to you. Please note that all return shipping costs will be deducted from your refund.

Products to be returned must be unused, unworn, and unwashed, along with the original invoice and the completed return form on the back of the invoice. The product must be packaged in its original packaging, leaving no damage, and returned to the return address provided by Skadala. Returns of anonymous or undeclared products will not be accepted.

Original shipping costs are non-refundable. Duties and taxes are non-refundable.

If the product being returned was invoiced by a company, you will need to issue a return invoice and send it along with the return package. Returns without a return invoice will not be accepted.

Returns will not be accepted if the product is in its original packaging or damaged, if it has any labels, packing tape, or original packaging damaged from the shipping company. If the returned product is defective, it will be returned to the sender, and all additional shipping costs will be covered by the customer.

If the product has any accessories when it is first delivered to the buyer, these accessories must be packed in their original packaging and returned undamaged.

If the product is not suitable for return because it has lost its intended use and/or the product to be returned is not suitable for resale, such products cannot be returned either.

Special products prepared and produced for special occasions such as New Year's, Valentine's Day, Mother's/Father's Day cannot be returned.

After receiving your product from skadala.com, please ensure it complies with all of the above terms, conditions, and our return policies. If a return is accepted, the cost of the returned item will be refunded using the buyer's original payment method. If the returned item does not meet the return policy conditions, it will be returned to the same address without any additional payment.

If the return is completed and processed, you will be notified via email. The product price will be refunded using the original payment method. If payment is made via bank transfer, the product price will be refunded to the IBAN account you provided on the return form. If payment is made via credit card, the refund will be credited to the credit card. The time it takes for this refund to appear on your bank statement may vary by bank. If the refund takes longer than expected, please be sure to contact your bank.

Change Policy

You can exchange any product you order from Skadala.com within 14 days of delivery, without providing a reason, by submitting a return notification. The product being returned or exchanged must not have been used beyond testing, must not have been worn outside, even briefly, and must not be in a condition that would prevent resale due to washing and/or damage.

To exchange the product, you can send an e-mail to hakan@skadala.com and let us know the product you want to exchange.

After informing Skadala, you can exchange the product(s) you want to exchange, along with the invoice.

Please clearly state your exchange request in the return form and be sure to specify which products and colors you would like to exchange.

Once we receive your request, including the product you wish to exchange, the product will be inspected and, if approved, replaced with the product you requested, if available, at no additional charge. Any price difference between the returned product and the replacement product will be the responsibility of the consumer. If the product is not in stock, the refund will be processed using the same payment method specified in the return policy.

Customers can replace the product with any product they wish if it is not used.