🔒 PERSONAL DATA PROTECTION LAW (KVKK) INFORMATION TEXT

Skadala Consulting and Textile Production Limited Company
www.skadala.com

1. INTRODUCTION AND PURPOSE

This Information Text has been prepared in order to inform you, our valued visitors, customers and business partners, about the processes of collecting, processing, storing, protecting and transferring your personal data, in accordance with the Personal Data Protection Law No. 6698 (" KVKK").

Data Controller:
 Skadala Consulting and Textile Production Ltd. Co.
 Address: Cumhuriyet Neighborhood, Sadık Şendil Street No:38/4, Şişli / Istanbul
 Phone: +90 533 742 41 64
 Email: info@skadala.com

2. PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data is processed in accordance with Articles 5 and 6 of the KVKK for the following purposes :

  • Carrying out order and payment transactions,

  • Management of product delivery processes,

  • Carrying out customer relations, call center and after-sales services,

  • Carrying out invoicing, refund and accounting transactions,

  • Carrying out campaign, promotion, discount and information activities,

  • In-company operations, logistics and supply chain management,

  • Reporting, auditing and analyzing the company's commercial activities,

  • Customer satisfaction measurement, suggestion and complaint management,

  • Fulfilling legal obligations and providing information to authorized institutions and organizations,

  • To improve the security, performance and user experience of our site.

3. PERSONAL DATA PROCESSED

The following personal data may be processed:

  • Identity Information: Name, surname, TR ID number (for corporate transactions),

  • Contact Information: Phone number, email address, billing and delivery address,

  • Financial Information: Payment method, billing information, IBAN, card type (password or card number is not stored),

  • Customer Transaction Information: Order history, requests, complaints, return information,

  • Electronic Data: IP address, browser type, cookie data, session information,

  • Audiovisual Data: Call center recordings, customer service correspondence.

4. METHOD OF COLLECTING PERSONAL DATA

Your personal data;

  • Filling out the membership, order or contact form on the www.skadala.com website,

  • Via e-mail, telephone, social media or written communication channels,

  • During customer service calls, billing transactions or campaign registrations,

  • By automatic means through cookies and digital analysis tools (Google Analytics, etc.),

is being collected.

5. TRANSFER OF PERSONAL DATA

Your personal data may only be transferred in the following cases and in accordance with KVKK :

  • To official institutions and organizations in order to fulfill legal obligations ,

  • To banks and financial institutions for payment transactions ,

  • To cargo companies during delivery processes ,

  • To the business partners from whom we receive accounting, IT infrastructure, software, e-commerce infrastructure and marketing services ,

  • Only security measures are taken to cloud systems at home or abroad ,

  • When necessary, we can consult our legal advisors, financial advisors and auditors .

Under no circumstances will your data be sold to third parties for commercial purposes or shared with unauthorized persons/institutions.

6. PERIOD OF STORAGE OF PERSONAL DATA

Your personal data is retained for the period required for the purposes of processing and for the minimum retention period stipulated in the relevant legislation.
 After these periods expire, your data will be securely destroyed by deletion, destruction or anonymization .

7. RIGHTS OF THE PERSONAL DATA OWNER

In accordance with Article 11 of the KVKK, as a personal data owner, you have the following rights:

  1. Learning whether your personal data is being processed,

  2. Requesting information about it if it has been processed,

  3. To learn the purpose of processing and whether it is used in accordance with its purpose,

  4. Knowing the third parties to whom the data was transferred, either domestically or abroad,

  5. Request correction of incomplete or incorrectly processed data,

  6. Requesting deletion or destruction of data within the conditions stipulated in the legislation,

  7. Request that these transactions be notified to third parties to whom the data is transferred,

  8. To object to any adverse results arising from the analysis of processed data by automated systems,

  9. To request compensation for damages if you suffer damages due to unlawful processing.

8. APPLICATION METHOD

To exercise your rights under the KVKK, you can submit your requests in writing or electronically to our company as the Data Controller :

Application Methods:

  • Email: info@skadala.com

  • KEP Address (if any): [●]

  • Postal Address: Cumhuriyet Neighborhood, Sadık Şendil Street No:38/4, Şişli / Istanbul

Applications are finalized within 30 (thirty) days at the latest, depending on the nature of the request, and the relevant person is notified in writing or electronically.

9. DATA SECURITY AND PROTECTION MEASURES

Skadala takes the necessary administrative and technical measures to protect your personal data .
 In this context;

  • SSL certificate and secure servers are used,

  • Encryption and access restrictions are applied to prevent the risk of unauthorized access, loss or disclosure.

  • Employees are regularly provided with KVKK awareness training .

10. UPDATES

This Information Text may be updated according to legal regulations or company policies. The current version is always It is published at www.skadala.com .

📍 Data Controller:
 Skadala Consulting and Textile Production Limited Company
 Cumhuriyet Neighborhood, Sadık Şendil Street No: 38/4, Şişli / Istanbul
 📞 +90 533 742 41 64
 📧 info@skadala.com