DISTANCE SALES CONTRACT

Last Updated: [28/10/2025]
Valid for all purchases made via www.skadala.com .

ARTICLE 1 – SUBJECT AND SCOPE OF THE AGREEMENT

This Distance Selling Agreement (“ Agreement ”) is the BUYER 's It regulates the sale and delivery of products ordered electronically through the www.skadala.com website and the rights and obligations of the parties determined within the scope of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation .
BUYER accepts and declares that he/she has read the preliminary information form before approving this contract and has been informed about the basic qualities of the product, sales price, payment method, delivery conditions and right of withdrawal .

ARTICLE 2 – PARTIES

Seller (SELLER):
Title: Skadala Consulting and Textile Production Limited Company
Address: Cumhuriyet Neighborhood, Sadık Şendil Street No:38/4, Şişli – Istanbul
Phone: +90 533 742 41 64
Email: hakan@skadala.com
Return Address: Cumhuriyet Mahallesi, Sadık Şendil Sokak No:38/4, Şişli – Istanbul

Buyer (BUYER):
Name – Surname: [●]
Address: [●]
Phone: [●]
Email: [●]

ARTICLE 3 – PRODUCT, PRICE AND PAYMENT TERMS

3.1. The BUYER accepts that he/she has previously reviewed and electronically approved the basic characteristics of the product he/she purchased, the sales price including taxes, payment method and delivery information.
3.2. Product characteristics and price, It is the same information as that stated on the www.skadala.com website and in the e-invoice sent to the BUYER.
3.3. In case of price errors caused by system errors, SELLER shall immediately notify the BUYER; BUYER may cancel the order or request that the transaction be made at the correct price.
3.4. Payments for BUYERS residing in Turkey are made in Turkish Lira (₺) , and for BUYERS residing abroad, payments are made in Euro (€) or USD ($) . The SELLER reserves the right to cancel the transaction in case of price differences due to VPN use or incorrect country selection.
3.5. Payment by credit card can be made as a single payment or in installments, depending on agreements made with banks. Installment terms are at the discretion of the relevant bank.
3.6. The product will not be delivered unless the product price is paid in full at the time of ordering. In the event of cancellation or rejection of payment by the bank, the SELLER's delivery obligation is eliminated.

ARTICLE 4 – DELIVERY CONDITIONS

4.1. Deliveries will be made within 30 (thirty) days following order confirmation . In case of extraordinary circumstances such as force majeure or stock out, the BUYER will be notified of any delay.
4.2. The product, along with its invoice, will be delivered to the BUYER or a person designated by the BUYER at the delivery address provided by the BUYER. If the delivery is made to a person other than the BUYER, the SELLER's liability will expire.
4.3. The BUYER is obliged to check the package upon delivery, to have the cargo officer draw up a report if any damage or deficiency is detected, and to immediately notify the SELLER of the situation.

ARTICLE 5 – RIGHTS AND LIABILITIES OF THE PARTIES

5.1. The SELLER is obliged to deliver the product subject to the contract in accordance with the specifications specified in the order, complete and intact, together with warranty documents and user manuals, if any.
5.2. The BUYER must inspect the product immediately upon receipt. If any defect, damage, or incorrect delivery is detected, the BUYER must have the courier record a report and refrain from accepting the product. Any notifications not made after delivery will be deemed to have been received intact .
5.3. If the product cannot be supplied, the SELLER shall notify the BUYER within three days and refund the collected amount within 14 days at the latest . Stock out is not considered an impossibility.

ARTICLE 6 – RIGHT OF WITHDRAWAL AND RETURN CONDITIONS

6.1. The BUYER may exercise his right of withdrawal without giving any reason within 14 (fourteen) days from the date of receipt of the product .
6.2. To exercise the right of withdrawal, the BUYER must notify the SELLER via the e-mail or telephone number specified above.
6.3. After the notice of withdrawal is made, the BUYER must send the product to the SELLER within 10 days , together with the invoice and return form.
6.4. The product must be unused, unworn, unwashed, in its original packaging and in a condition suitable for resale.
6.5. After the returned product reaches the SELLER, the product price will be refunded within 14 days using the BUYER's payment method. SELLER is not responsible for delays caused by banks.
6.6. For purchases made with corporate invoices, a return invoice must be issued for the return .
6.7. Products that do not comply with the return policy conditions (used, washed, damaged, etc.) will be sent back to the BUYER without any additional charge.

ARTICLE 7 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

There is no right of withdrawal for the following products:

• Products prepared according to personal requests or special measurements,
  
  

• Products that cannot be returned for hygiene and health reasons (underwear, etc.),
  
  

• The campaign includes limited collection products specially produced for special days (New Year's Day, Valentine's Day, Mother's/Father's Day, etc.).
  
  

ARTICLE 8 – DISPUTE RESOLUTION

In disputes arising from this contract, the Consumer Arbitration Committees and Consumer Courts at the BUYER's place of residence or where the product was purchased are authorized, within the monetary limits determined by the Ministry of Commerce .

ARTICLE 9 – ENFORCEMENT

BUYER, By placing an order through www.skadala.com , the user declares that he/she has approved the provisions of this contract electronically and has read and accepted the preliminary information form.
This contract shall enter into force as soon as it is approved by the BUYER and a copy shall be sent to the BUYER's e-mail address.

SALES PERSON:
Skadala Consulting and Textile Production Limited Company
www.skadala.com | hakan@skadala.com | +90 533 742 41 64